We test all items before we send them out. Please check and use the product firstly after it arrives. If it can't work well or.We will block the buyers who directly open cases without contacting us first! Thanks for understanding and cooperation. Thank you for taking the time to shop with us. We realise that you want your stuff as soon as possible. That's why we are committed to making sure that your order will leave our warehouse in time. Orders will be dispatched with China post or one of our designated courier services. Unfortunately we are unable to dispatch on the weekends or holidays. The item must be unused and must be in the same condition as it was dispatched from our warehouse. We will endeavour to respond within 24 hours. We are fully comitted to your complete satisfaction, so if anything isn't clear, just get in touch. Our opening times are 08:00 - 20:00 Monday - Friday.